Privacy Policy

Last update: August 28, 2023

Empallo (“we”,”our”, or “us”) is committed to protecting your privacy. This privacy policy (the “Privacy Policy”) explains how your information is collected, used, and disclosed by Empallo.

This Privacy Policy applies to our website. By accessing or using our website, you confirm that you have read, understood, and assent to the collection, storage, use, and disclosure of your information as described in this Privacy Policy.

Definitions and key terms

To help explain things as clearly as possible in this Privacy Policy, every time any of these terms are referenced, they are defined as:

  • Empallo: Empallo, Inc., a Delaware corporation

  • You: a person or entity that uses, formerly used, or otherwise engages with Empallo’s website.

  • Personal Information: any information that can be used to identify a natural person.

  • Website: Empallo’s primary website, which can be accessed via this URL: https://empallo.com/

What information do we automatically collect?

We may automatically collect certain information when you visit, use, or navigate the Website. This information is not intended to reveal your specific identity (like your name or contact information), but may include device and usage information. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. 

The technologies we may use for automatic information collection may include:

  • Cookies (or mobile cookies). A cookie is a small file placed on your computer or device. It may be possible to refuse to accept cookies by activating the appropriate setting on your computer or device. However, if you select this setting you may be unable to access certain parts of webpages. 

  • Web Beacons. Some pages and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit Empallo, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).

The information we automatically collect may include: 

  • Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers may automatically collect when you access or use our Website and which we may record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, settings and information about your activity in the Website (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings), operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Website, and other information. 

  • Device Data. We may collect device data such as information about your computer, phone, tablet, or other device you use to access the Website. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. 

  • Location Data. We may collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Website. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your location setting on your device. 

What other information do we collect?

We may collect and/or process other information, including Personal Information, from you when you engage with the Website. The information we collect may depend on how you interact with the Website, the choices you make, and the features you use. We may collect your name, email address, and any other information you may share with us. 

How do we use the information we collect?

We process your information for a variety of reasons, including to provide, improve, and/or administer our Website, to identify usage trends, to communicate with you, to prevent security and fraud, and to comply with applicable laws and regulations. We may also process your information for other purposes when we have a valid legal or business reason to do so. 

Do we share the information we collect with third parties?

We do not sell the information we collect to third parties such as advertisers or promotional partners.

We may engage trusted third-party service providers to perform functions and provide services to us, such as hosting and maintaining our servers and the Website, database storage and management, and email management. In case we need to share your Personal Information collected with them this will only happen to enable them to perform these services.

We may also share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

We may also disclose Personal Information and non-personal information about you to government or law enforcement officials or private parties if we believe necessary or appropriate in order to respond to claims, legal processes (including subpoenas), to protect our rights and interests or those of a third party, the safety of the public or any person, to prevent or stop any illegal, unethical, or legally actionable activity, or to otherwise comply with applicable court orders, laws, rules and regulations.

How long do we keep your information?

We keep your information for as long as deemed necessary by Empallo’s company management to fulfill the purposes outlined in this Privacy Policy, unless otherwise required or permitted by law (such as tax, accounting, or other legal requirements). 

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will make a reasonable effort to isolate it from any further processing until deletion is possible.

How do we protect your information?

We have organizational and technical processes and procedures in place to protect your Personal Information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. 

Could your information be transferred to other countries?

Empallo is incorporated in the United States. Information obtained via our website or through direct interactions with you from time to time may be transferred to, stored in, or processed in  locations in other countries other than your own for providing our Website (e.g., providing technical support). To the fullest extent allowed by applicable law, by using the Website, you voluntarily consent to the trans-border transfer and hosting of such information.

Do we collect information from minors?

We do not knowingly solicit data from or market to children under 18 years of age. By using the Website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Website. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records, unless we become aware that retaining the data is required by applicable laws or regulations. If you become aware of any data we may have collected from children under age 18, please contact us at privacy@empallo.com. 

What is the governing law for this Privacy Policy?

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts in the United States, without regard to its conflict of laws provision. You consent to the exclusive jurisdiction of the courts in the Commonwealth of Massachusetts in connection with any action or dispute arising between the parties under or in connection with this Privacy Policy.

What are your rights? 

Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.  We intend to comply with all applicable privacy laws.  If you have questions or want us to take action to comply with privacy laws that apply to you, please contact us at privacy@empallo.com.

Will we make changes to our Privacy Policy?

We may change our Website and policies, and we may need to make changes to this Privacy Policy so that they accurately reflect our Website and policies. Unless otherwise required by law, we will update the Privacy Policy linked to the Website. Then, if you continue to use the Website, you will be bound by the updated Privacy Policy. If you do not want to agree to this or any updated Privacy Policy, you can refrain from using our Website.

Contact Us

Don't hesitate to contact us if you have any questions. Please contact us at  privacy@empallo.com.